Overview
Radiance Wellness Co. ("we," "us," or "our") operates radiancewellnessco.com and provides wellness services in Springfield, Missouri. This Privacy Policy describes how we collect and use personal information when you visit our website, submit a contact form, book a session, or opt in to communications.
Information we collect
- Contact details you provide (name, email, phone number, message content)
- SMS consent preferences when you opt in to text messages
- Basic usage data through standard website analytics (if enabled)
- Session and booking information you share during wellness consultations
How we use your information
- Respond to inquiries and schedule wellness sessions
- Send appointment reminders and service-related communications
- Send SMS messages only when you have provided explicit consent
- Improve our website and client experience
SMS & text messaging
If you opt in to SMS communications, you consent to receive text messages from Radiance Wellness Co. related to appointments, events, and wellness updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for assistance. Consent to receive SMS is not a condition of purchasing services.
Intake & booking data
When you book online, we collect intake and health screening responses to keep you safe and comply with consent requirements. This information is stored securely and retained for up to seven years unless you request earlier deletion where legally permitted.
Radiance Wellness Co. is not a HIPAA-covered entity. We apply voluntary safeguards for sensitive wellness information and never sell your data.
Transactional vs. marketing SMS
Appointment reminders and booking confirmations are transactional messages. Occasional wellness tips and event updates require separate marketing consent. You may opt out of each stream independently.
Sharing & security
We do not sell your personal information. We may share data with trusted service providers (such as email delivery platforms) solely to operate our business. We take reasonable measures to protect your information, though no method of transmission over the internet is 100% secure.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us at hello@radiancewellnessco.com. You may withdraw SMS consent at any time by replying STOP.
Wellness disclaimer
Services offered by Radiance Wellness Co. are complementary wellness practices and are not a substitute for medical diagnosis, treatment, or advice from a licensed healthcare provider. Always consult your physician regarding health concerns.
Updates
We may update this policy from time to time. Continued use of our website after changes constitutes acceptance of the updated policy.
Last updated: June 2026