Overview
Radiance Wellness Co. ("we," "us," or "our") operates radiancewellnessco.com and provides wellness services in Springfield, Missouri. This Privacy Policy describes how we collect and use personal information when you visit our website, submit a contact form, book a session, or choose how we may contact you.
Information we collect
- Contact details you provide (name, email, phone number, message content)
- Communication preferences you share with us
- Usage data on public pages, collected by Google Analytics (see below)
- Session and booking information you share during wellness consultations
Website analytics
The public pages of this website use Google Analytics. Google Analytics uses cookies and similar technologies to collect usage data, such as the pages you view, how you reached the site, and general information about your browser and device. Google collects and processes that data as the analytics provider.
You can read how Google uses information from sites or apps that use our services, and you can install the Google Analytics Opt-out Browser Add-on.
How we use your information
- Respond to inquiries and schedule wellness sessions
- Send appointment reminders and service-related communications
- Send appointment and gift notices by email. We do not send text messages unless that option is offered and you have given explicit consent
- Improve our website and client experience
SMS & text messaging
Appointment confirmations, reminders, changes, gift certificates, and aftercare currently go by email. We are not sending text messages right now. If we add optional texts later, we will ask for your consent first. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Intake & booking data
When you book online, we collect intake and health screening responses to keep you safe and comply with consent requirements. This information is stored securely and retained for up to seven years unless you request earlier deletion where legally permitted.
Radiance Wellness Co. is not a HIPAA-covered entity. We apply voluntary safeguards for sensitive wellness information and never sell your data.
Transactional vs. marketing SMS
If we offer text messages later, appointment reminders and booking confirmations are transactional. Occasional wellness tips and event updates would require separate marketing consent. You may opt out of each stream independently.
Sharing & security
We do not sell your personal information. We may share information other than text-message opt-in data with trusted service providers (such as email delivery platforms) solely to operate our business. SMS consent and opt-in data are not included in that sharing. We take reasonable measures to protect your information, though no method of transmission over the internet is 100% secure.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us at info@radiancewellnessco.com. If you receive a text from us, you may withdraw consent by replying STOP.
Wellness disclaimer
Services offered by Radiance Wellness Co. are complementary wellness practices and are not a substitute for medical diagnosis, treatment, or advice from a licensed healthcare provider. Always consult your physician regarding health concerns.
Updates
We may update this policy from time to time. Continued use of our website after changes constitutes acceptance of the updated policy.
Last updated: October 19, 2026